Holiday Inn Express & Suites Tacoma Downtown, an IHG Hotel

Very comfortable bed and cozy rooms! They have a convenience store area with reasonably priced (for a hotel) things like snacks and even TV dinners. (Wish we knew that before searching for late night food elsewhere.) The free breakfast was the first hot food I've gotten from a hotel since the pandemic. Parking was easy to access/use and was secure. All staff we interacted with were very nice and helpful. We were there for a show at the Tacoma Dome and it was perfect walking distance (and felt very safe to walk.)

The location was good for visiting downtown attractions (Museum of Glass; Washington State History Museum) and some good downtown restaurants. We could walk to those places without having to worry about traffic and parking. (If you want to avoid walking near busy traffic some of the way, walk through the university campus.) The hotel's parking garage was reasonably secure. The staff were very nice. There was good water pressure and steady temperature in the shower even though we were on the top (eighth) floor. My husband looked into the guest laundry room and said it was the best one he'd ever seen in a hotel (a number of machines, a place to fold clothes, a place to sit). For a city hotel, our room was reasonably quiet (we asked to be on the top floor and not near an ice machine). We did not mind having a crummy view in exchange for quiet. (To get a photo of Mt. Rainier one evening, we walked up the hill a couple of blocks and then north one block.) We would occasionally hear sirens and train whistles from our room, but the train whistles were not loud. (We play white noise at night to mask sounds, so had absolutely no problem with noise.) The breakfast area was roomy. The breakfast itself was a step up from most chain hotels but still pretty standard. We had a room with a king bed, microwave oven, and refrigerator. It was spacious.

I was impressed with the friendliness and efficiency of the staff. I seriously wasn’t expecting too much- Holiday Inn, but I am going to return here for future travel to Tacoma (and I’ve done the fancy hotels and AirBnB) but for the money it had exceptional parking availability, ease of location, great access to restaurants, very clean and so quiet-not to mention large rooms and comfortable beds! This ticked all the boxes for me!

I really appreciated the check-in and check-out process (easy and quick); and the friendliness of staff, especially the housekeeping personnel and the cafeteria workers. The hotel facilities were very clean, and the location is convenient for our purposes.

They have a parking garage to keep your car safe from all the homeless people around! Rooms were very clean, smelt clean and curtains kept the room dark since we came from.a concert and wanted to sleep in! Hostess was very helpful with questions and it was very cozy!